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Smack That Pest Control LLC
Privacy Policy

EFFECTIVE SEPTEMBER 1, 2025

Terms And Conditions For Use Of This Site 

Smack That Pest Control (“Smack That", we”, “our”, “us”) is bound by professional standards and ethics. We strive to ensure that your information is always protected and your right to privacy is honored and respected. We will not collect any personal information about our website visitors unless it is voluntarily submitted, in which case we will act in a responsible manner to protect your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have under state and federal law. By accessing our website, submitting information, or using our services, you agree to the practices described in this Policy.

Information We Collect

A. Information You Provide Directly

This includes information you voluntarily provide through our website, CRM, forms, or during service communications:

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  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • Pest issues or service notes

  • Payment details (handled securely by third-party processors; we do not store full credit card information)

  • Account credentials (if you create an online account with us)

  • Communications you send to us


B. Information Collected Automatically

When you interact with our website or digital content, we may automatically collect:

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  • IP address

  • Browser type and device information

  • Pages viewed and usage patterns

  • Referring URLs

  • General geographic location

  • Cookies and similar tracking technologies

 
C. Information From Third Parties

We may receive information from:
 

  • Google Analytics (website usage data)

  • Google Ads (advertising and remarketing data)

  • Email marketing providers

  • CRM and scheduling platforms

  • Payment processors

  • Social media platforms you interact with

How We Use Your Information

We may use your information for the following purposes:

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  • Delivering pest control services

  • Processing payments

  • Scheduling appointments and managing customer accounts

  • Sending confirmations, reminders, and service notifications

  • Administering monthly subscription billing

  • Providing customer support

  • Sending marketing communications (if you opt in)

  • Improving website functionality and performance

  • Conducting analytics and measuring advertising effectiveness

  • Complying with legal and regulatory obligations

  • Maintaining business records

Cookies and Tracking Technologies

Like any other website, Smack That Pest Control LLC uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information, analyze performance, and support marketing activities. 

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A. Cookies

 

Cookies may be used to:

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  • Maintain website functionality

  • Store user preferences

  • Track usage statistics

  • Support authentication features

 

You can disable cookies through your browser settings, though some features may not function properly.

 

B. Google Analytics / GA4

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We use Google Analytics to collect data about website usage, such as:

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  • Device and browser information

  • Time spent on pages

  • Navigation paths

  • Traffic sources

 

Google may combine this information with data from your Google account if you are logged in.

 

C. Google Ads Remarketing

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We use Google Ads remarketing to show tailored advertisements to users who previously visited our website. This may involve:

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  • Cookies

  • Custom audience lists

  • Conversion tracking

 

Users may opt out of personalized advertising through Google’s Ad Settings.

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For more information about our cookies, please review the cookies banner present on the website.

SMS/Text Message Communications

Smack That Pest Control may communicate with you via text message for purposes that include appointment confirmations, appointment reminders, service updates, account notifications, billing-related messages, and promotional or marketing communications. By providing your mobile number or opting into SMS messages, you consent to receive text messages from us, which may be sent using automated technology. Consent to receive text messages is not a condition of purchase.

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Message frequency may vary based on your service schedule, subscription plan, interactions with our business, and promotional cycles. Message and data rates may apply according to your mobile carrier’s plan. Carriers are not responsible for delayed or undelivered messages.

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You may opt out of SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will receive one confirmation message stating that your request has been processed. If you require assistance or more information about our SMS program, you may reply “HELP” to any message or contact us at info@smackthatpestcontrol.com.

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Your phone number and SMS interaction data are used in accordance with this Privacy Policy. We collect, store, and use your number solely for communication and operational purposes and do not sell or share your phone number with third parties for their marketing activities. For more details on how we handle your information, please review this Privacy Policy.

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Smack That Pest Control does not share or sell mobile numbers or SMS opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This includes all information related to SMS messaging, including phone numbers, message content, delivery data, and opt-in/opt-out details.

Email Communications

If you subscribe to our email list or provide your email address, we may send:

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  • Service communications

  • Appointment updates

  • Marketing content, promotions, and educational material

 

All marketing emails include an unsubscribe link. You may opt out at any time.

How We Share Information

We may share personal information with:

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  • Payment processors

  • Scheduling platforms

  • CRM and customer management providers

  • Email marketing providers

  • Advertising platforms (Google Ads)

  • Service technicians or subcontractors

  • Legal authorities to comply with obligations

 

We do not sell personal information for financial gain.

Data Security and Retention

A. Security

 

We implement industry-standard security measures to protect your information, including:

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  • Secure transmission of data

  • Access restrictions for authorized personnel

  • Regular monitoring of systems and networks

  • Use of encrypted payment processors

 

Although we take reasonable measures, no system can guarantee complete security.

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B. Retention

 

We retain personal information for as long as necessary to:

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  • Provide services

  • Support subscriptions

  • Fulfill legal, accounting, or regulatory requirements

  • Maintain accurate business records

 

You may request deletion of your information at any time, subject to legal obligations.

Your Privacy Rights

Depending on your state (including Texas, California, and Colorado), you may have the following rights:

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  • Right to Know the categories and specific pieces of personal data collected

  • Right to Access your personal information

  • Right to Correct inaccurate information

  • Right to Delete your personal information

  • Right to Opt Out of targeted advertising

  • Right to Opt Out of certain data processing

  • Right to Receive your data in a portable format

  • Right to Appeal a denied privacy request

 

To exercise your rights, submit a request to: info@smackthatpestcontrol.com

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We will verify your identity and respond within the time period required by applicable law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing personal information.

Privacy Policy Updates

We may update this Privacy Policy periodically. When changes occur, we will update the “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please e-mail:

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Smack That Pest Control
info@smackthatpestcontrol.com

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